Privacy Policy

At Brown O’Connor Communications, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Who we are

Brown O’Connor Communications is a communications and public relations consultancy based in the United Kingdom.

You can contact us at:
hello@brownoconnor.com

2. Information we collect

We may collect and process the following types of personal information:

• Information you provide directly: such as your name, email address, phone number, company name, or any other details you submit via our contact form or by email.

• Automatically collected data: including your IP address, browser type, operating system, and information about how you use our website (via cookies or analytics tools).

3. How we use your information

We use your personal information to:

• Respond to your enquiries or requests.

• Provide our communications, PR or consultancy services.

• Improve our website and user experience.

• Comply with legal or regulatory obligations.

We do not sell, rent, or trade your information with third parties for marketing purposes.

4. Legal basis for processing

We process your personal data under one or more of the following legal bases:

• Consent: when you have given us permission to contact you.

• Contract: where processing is necessary for us to provide services or take steps at your request.

• Legitimate interests: to operate our business, communicate effectively, and improve our services.

5. How we store and protect your information

Your information is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy. We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

6. Sharing your information

We may share your information with trusted service providers who help us operate our business (e.g. website hosting or email systems). These providers are bound by data protection agreements and only process information on our behalf.

We may also share information if required by law or to protect our rights.

7. Cookies

Our website may use cookies and analytics tools to improve performance and user experience. You can set your browser to refuse cookies or alert you when cookies are being sent. For more details, please see our Cookie Policy (if applicable).

8. Your rights

Under data protection law, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to processing or withdraw consent.

• Request data portability.

To exercise any of these rights, please contact us at hello@brownoconnor.com.

If you are unhappy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

10. Contact us

If you have any questions about this policy or how your data is handled, please contact:
hello@brownoconnor.com